Privacy Policy
Effective Date: April 15, 2025
HealthPil is committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect user data.
1. Information We Collect
We collect the following data:
Personal identification data like name, email address, age, gender
Uploaded medical documents for informational review
Queries submitted through forms or comments
Technical browser, device type, and cookies
2. Purpose of Data Collection
We collect user data to:
Provide educational content and AI-generated informational responses
Improve user experience and website performance
Communicate with users regarding their queries
Redirect users to third-party platforms for further consultation
3. Data Security
All user data is transmitted over secure SSL protocols. We take reasonable measures to protect user data from unauthorized access.
4. Third-Party Services
HealthPil refers users to Omniva, a HIPAA-compliant teleconsultation platform. All consultations and related data are handled under Omniva’s terms and privacy policies.
5. Data Retention Policy
Uploaded documents and user queries are stored temporarily for processing and communication. Data is not stored long-term unless required for operational or legal reasons.
6. GDPR Compliance
If you are a resident of the European Union, you have the right to access, modify, or request deletion of your data. You may exercise these rights by emailing support@healthpil.com.
7. Contact
For Privacy-related queries, contact us at:
HealthPil Team
Email: support@healthpil.com
Location: New Delhi, India
Additional Policies
Cookie Policy
We use cookies to enhance user experience, analyze website traffic, and personalize content. By using HealthPil, you consent to our use of cookies. You may disable cookies via your browser settings without affecting access to our services.
Accessibility Statement
HealthPil is committed to providing a website that is accessible to the widest possible audience. We are actively working to improve accessibility and usability. If you encounter any difficulties accessing our content, please contact us at support@healthpil.com.
User-Generated Content Policy
Users may submit content such as comments or uploaded documents. All content submitted must adhere to the following:
It must not contain health data of others without consent.
Do not submit content that is abusive, discriminatory, or illegal.
Spam and promotional content are prohibited.
We reserve the right to remove or moderate any content without prior notice.
Data Retention Policy
User-submitted data, including uploaded reports and consent forms, is stored temporarily for processing and communication.
HealthPil does not store data longer than necessary unless legally required. Users may request deletion of their data at any time by contacting support@healthpil.com.
